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Full index with descriptionsFamily-run since 1990
Heating and renewable energy specialists since 1990
Boilers, central heating, solar, batteries and the tepeo ZEB, installed and looked after by our own Gas Safe, OFTEC, MCS and NICEIC engineers across East Sussex, West Sussex and Kent. Emergencies answered 24 hours a day.
Three kinds of work, one team, one number
The engineer who fits the boiler is on the same payroll as the electrician who wires the battery and the plumber who does the bathroom. Nothing is subcontracted out and nothing falls between two companies.
Off gas without a heat pump. We are an established tepeo ZEB installer.
The ZEB stores cheap overnight electricity as heat and runs your existing radiators and hot water like a boiler. No flame, no flue, no outdoor unit, so it fits terraces, flats and listed houses where a heat pump will not. We survey, install and commission it with our own engineers.
About Paynes
Thirty-five years, one family, over 50,000 customers
Paynes started in 1990 and is still family-run from Oak Tree Barn at Blackboys. The fleet has grown to around 50 vehicles, the first of them now electric, and the work has grown from boilers and plumbing into solar, batteries and heat batteries. What has not changed is that you get a Paynes engineer, employed by Paynes, who can be back next year for the service.
- 1990founded, still family-run
- 7registrations: Gas Safe, OFTEC, MCS, NICEIC, RECC, APHC, TrustMark
- 24hemergency call-out, every day
- 3counties: East Sussex, West Sussex, Kent
Talk to an engineer, not a call centre
Call 01825 891720 between 8am and 5:30pm, Monday to Friday, and you will speak to someone who can book the job. Outside those hours the same number reaches our emergency engineer.
Google reviews
What customers say
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★★★★★
Very polite engineer. Informed me of what he wa…read on Google
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★★★★★
Timely, efficient, clean, polite - what more can you ask. Good service,…read on Google
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★★★★★
They did the job quickly and efficiently.
Common questions
Which areas does Paynes cover?
East Sussex, West Sussex and the west of Kent from our base at Blackboys near Uckfield: Uckfield, Lewes, Brighton, Tunbridge Wells and Haywards Heath most days, and 22 more towns listed on the areas page.
Do you do emergency call-outs?
Yes, 24 hours a day on 01825 891720 for burst pipes, major leaks, heating failures and boiler breakdowns. The same number reaches the office in working hours and the on-call engineer outside them.
What accreditations do you hold?
Gas Safe Register, OFTEC, MCS, NICEIC, RECC, APHC and TrustMark. Gas, oil, renewables, electrical and plumbing work each sit under the relevant one.
Do you work for businesses as well as homes?
Yes. Domestic, commercial and industrial clients, including maintenance and inspection programmes, commercial energy storage and air conditioning.
What is a tepeo ZEB?
A Zero Emission Boiler: a heat battery that stores cheap electricity as heat and runs your existing radiators like a boiler would, with no flame, flue or outdoor unit. Paynes is an established tepeo installer.