Heating · Paynes since 1990
Heat pump servicing and installation
A heat pump moves heat rather than making it, which is why it can deliver several units of heat for every unit of electricity. Kept clean, pressure-tested and correctly set, it stays that efficient for years. Neglected, it costs a little more every winter without anyone noticing.
What the job includes
We service and repair air-source and ground-source heat pumps with vacuum pumps, refrigerant manifold gauges and leak detectors, and we design and install new systems from Vaillant, Bosch and Daikin under our MCS certification, including heat-loss assessment and integration with underfloor heating, solar and battery storage.
- Annual service
- Filters and coils cleaned, refrigerant pressure tested, leak check, electrical checks, controls reviewed and flow temperatures set.
- Repairs
- Fans, sensors, valves, compressors and controls on the main makes.
- MCS installation
- Heat-loss assessment, system design, mounting, commissioning and the MCS certificate you need for grant schemes.
- Ground-source systems
- Ground-loop installation and servicing for properties with the land for it.
- Integration
- Underfloor heating, solar PV and battery storage set up to work with the heat pump, not against it.
Talk to an engineer, not a call centre
Call 01825 891720 between 8am and 5:30pm, Monday to Friday, and you will speak to someone who can book the job. Outside those hours the same number reaches our emergency engineer.
Common questions
How often should a heat pump be serviced?
Once a year, the same as a boiler, and most manufacturers require it to keep the warranty.
Are you MCS certified?
Yes. MCS certification is what makes an installation eligible for the Boiler Upgrade Scheme grant.
Will a heat pump work with my radiators?
Often, sometimes with a few radiators upsized. The heat-loss survey shows which rooms need it before anything is bought.
Is a heat pump safer than a boiler?
There is no combustion and no flammable fuel in the house, so the carbon monoxide risk that comes with a boiler is not there.
Google reviews
What customers say
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★★★★★
Very polite engineer. Informed me of what he wa…read on Google
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★★★★★
Timely, efficient, clean, polite - what more can you ask. Good service,…read on Google
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★★★★★
They did the job quickly and efficiently.
Related work
- Central heating installation
Whole systems designed and installed: boiler or heat pump, cylinder, radiators, underfloor heating, controls.
- tepeo ZEB heat battery
Established installer of the tepeo Zero Emission Boiler: electric heat storage that replaces a gas, oil or LPG boiler on your existing radiators.
- Solar panels
MCS certified solar PV, roof or ground mounted, with optimisers, battery integration and export registration.
- Battery storage
Battery storage for homes and businesses, designed around your consumption and tariff, from Tesla, Fox ESS, Pylontech and Sigenergy.